1. Accelerates Your Time-to-Value
2. Reduces Risk of Project Failure
3. Drives Best Practice Adoption
4. Higher ROI on ERP Investment
Our COMPASS Methodology: Your ERP Success
Friedman’s eight-phase COMPASS methodology is a structured roadmap designed to ensure smooth and successful deployment of manufacturing ERP systems. Your company is assigned a dedicated implementation team that will work directly with you throughout every step of the process, from initial planning through post-launch reviews.
The result? A streamlined implementation experience that’s grounded in industry knowledge, best practices, and a commitment to getting your business the tools it needs to thrive.
Start Strong With Implementation Process Analysis (IPA)
Your journey begins with Implementation Process Analysis (IPA), a deep dive into your current business processes to uncover bottlenecks, inefficiencies, and opportunities for improvement. Based on this analysis, we create a customized project plan with you and outline educational opportunities to help you get the most from your new Frontier ERP system.
From there, you’ll benefit from:
- Consulting support that provides expert insight at every stage of your implementation
- Data conversion services to ensure accurate and secure migration from legacy systems
- Custom programming to tailor the ERP to your business, without overcomplicating future upgrades
Our professional team delivers dependable support and services that help your company avoid common pitfalls and maximize the return on your ERP investment.
Training That Builds Confidence
Effective use of ERP systems requires more than implementation—it demands continuous learning. That’s why we offer a variety of training programs to fit your schedule and learning style. These include:
- Live and on-demand customer webinars
- Tech Talks with our consultants
- Our biennial user conference, CONVERGE
Need custom training? We offer on-site and remote sessions tailored to your business processes. It’s all part of our commitment to delivering professional support and services that empower your team to succeed.
The Frontier Documentation Wiki: Your Knowledge Hub
In addition to formal training, our Frontier Documentation Wiki serves as a robust resource with how-to guides, configuration tips, and frequently asked questions. This valuable tool fosters collaboration and gives your team a self-service way to expand their ERP knowledge.
We’re Here When You Need Us
Our customer service and technical support teams are known for fast, reliable help when it matters most. Whether it’s a functionality question, an application issue, or assistance with a technical process, our experts are ready to respond quickly so your operations stay on track.
With 24/7 access to the Frontier Customer Portal, you have a direct line to ongoing support, day or night.
Discover the Ease and Efficiency of Frontier ERP 4.2
The newest release, Frontier ERP 4.2, is our most intuitive version yet. Designed with usability in mind, this upgrade brings faster performance, a modernized interface, and enhanced tools that make it easier than ever for users across all departments to do their jobs.
If you’re using an earlier version of Frontier, now is the ideal time to upgrade. Not only will you gain new functionality and features, but you’ll also have access to our latest professional support and services, designed to help you take full advantage of everything Frontier has to offer.
ERP Systems Are Evolving. Your Support Should Too.
Your business isn’t static, and your ERP system shouldn’t be either. As your goals shift and your processes evolve, Frontier ERP can grow with you. Our professional services team is available to help you evaluate your system, plan optimizations, and ensure you’re getting the most out of every feature.
By staying engaged with our expert team and embracing continuous improvement, you ensure that your Frontier ERP system remains a valuable, evolving tool for long-term business growth.
The Friedman team members are experts in ERP systems for many industries. Therefore, Frontier has been tailored specifically for the following sectors and more!
Ready to Maximize Your ERP Investment?
Partner with Friedman Corporation to experience the difference expert professional support and services can make. Contact us today to start your journey with Frontier ERP, or to learn more about upgrading to version 4.2.
Friedman Corporation: Provides more than just ERP software. We deliver success through expert service.
