Frontier Sales Order Management Software
- Customer preferences like contact information, financial information, and shipping carriers.
- Product and inventory availability, lead times, and delivery dates are available instantly.
- Visibility to order status, shipment tracking, invoicing, and payment history,
- Online product configuration tools for quoting and ordering complex products.
- Promotions and pricing are included with customer-specific defaults to streamline the ordering process. Define, manage, and report any complex promotions targeted in any way you choose.
- Integrated credit management ensures customers get the terms they demand, without exceeding set limits.
- Data integration solutions that accurately pull incoming sales orders from external systems with no duplicates.
eBusiness
Conduct business online easily with Frontier’s eBusiness tools. Fully integrated into the core Frontier ERP, eBusiness provides real-time data access to facilitate online sales successfully. The user-friendly interface makes it easy for customers to place orders even for complex products. The flexibility of Frontier eBusiness allows for custom branding and control over product line offerings. Frontier eBusiness Products Support:- A development environment that can be deployed on any standard web server.
- Use of an Application Program Interface (API) layer to leverage a single set of program logic and data. This eliminates duplicate maintenance and ensures consistent results across platforms.
- Secure sign-on and authentication for customers and sales representatives. This provides access to only the information you want them to see.
- Flexible product catalog functionality to expand on the marketing information provided and group products into logical categories and subcategories for display online.
- Product images and configuration attributes to simplify the order entry process.
- Real-time specification, validation, and pricing of complex, configured product orders based on the Frontier ERP engineering knowledge base.
- Integrated “shopping cart” to build orders, providing functionality to support held and repeat orders.
- Real-time update and confirmation of orders into the Frontier ERP system, including visibility to calculated order promise dates.
- Automatic e-mail confirmation of detailed order acknowledgment from the Frontier ERP system.
- Seamless integration from a centralized sign-on to track ongoing order and credit status.
Built-in CPQ Software
Process complex online sales orders easily and accurately with Frontier ERP’s built-in Configure, Price, Quote (CPQ) software. CPQ software functions seamlessly merge with the ERP sales and customer management modules. This guarantees the centralization of all pertinent customer information, quotes, and orders, making them easily accessible to sales and customer service departments. You also receive the strength of our parametric product configurator for advanced configuration and customization. Plus, you can easily display your 2D and 3D product designs to improve the customers’ buying experience with CADFlow.Reporting and Analytics
An integral facet of an ERP system for manufacturing is its capacity to produce reports and analyze data concerning customer preferences, popular configurations, sales trends, and pricing strategies. This data-driven methodology empowers businesses to make informed decisions and pinpoint areas for enhancement. Frontier’s sales order management software module enables the generation of comprehensive reports that include KPIs important to your business.
Quotation Management
Benefit from efficient and accurate quotation management whether orders are submitted by dealers, online, or by your sales staff. All information is directly linked to Frontier ERP and corresponding processes from scheduling and production to invoicing.eQuote Dealer
Frontier eQuote Dealer is a quotation and sales order management tool that works smoothly with the Frontier ERP system. Dealers or field sales can create precise quotes and place orders more quickly using this add-on. It simplifies the quoting process, leading to quicker production and happier customers. Benefits include:- Dealers can create and manage customers and customer quoting preferences within eQuote Dealer.
- Quotes can be created using standard Frontier pricing or with dealer “markup” for 2nd-tier customers.
- eQuote Dealer can also be used for direct manufacturer-to-dealer or distributor quoting.
- Input and manage your online product catalogs with eQuote Dealer as well. This module also allows for product group definitions and detailed product descriptions and images.
- No additional “configurators” to buy or learn.
- Rapid deployment using your existing models.
- Tightly integrated into your existing Frontier workflow with no syncing delays.
- A solution that grows with Frontier, now and in the future.
DataBroker/EDI
DataBroker is another option for transmitting data into the Frontier ERP system, ensuring precision and dependability in data transfer procedures. By facilitating seamless data transfers, DataBroker also improves data handling within the ERP system. This ensures that you have access to current and easily accessible ordering information for inventory and production scheduling. DataBroker can be used to easily import orders from external stand-alone online design tools. It reduces errors by eliminating the need to manually re-enter orders. Frontier ERP accepts sales order integration through many means. They include DataBroker, an EDI-like transaction, by configuration code, Customer SKU, or UPC. The configurator checks inventory levels and forwards the order to production for scheduling and manufacture.Pricing and Promotions
Get the flexibility you desire to create and control various pricing setups. Offer discounts or marketing deals to particular customers or types of customers. Analyze different pricing scenarios based on prices, customer types, products, attributes, and time frames. Your users can track costs and sales volumes to see how well each pricing setup is working as well.See it in Action
Effective management of quotes and incoming orders is essential for manufacturing success. Frontier’s ERP Sales Order Management Software with CPQ offers real-time data access and streamlined processes. With features like integrated credit and customer management and tools like eBusiness, eQuote Dealer, and DataBroker, you can rely on accurate data handling and seamless order processing for greater efficiency and growth. To learn more or schedule a demo, contact us today!Frequently Asked Questions
How does Frontier handle quoting for complex, configured products?
Frontier’s quotation management is built around the configurator — which means quotes for complex, highly configured products are generated automatically from the engineering rules in the system rather than manually assembled. When a salesperson, dealer, or customer configures a product, pricing is calculated in real time based on the actual cost structures and pricing rules defined in Frontier. The resulting quote ties directly to inventory availability and production scheduling, so promised delivery dates are based on real capacity — not estimates. This eliminates the manual quoting bottleneck that slows down custom manufacturers who are doing configuration and pricing in spreadsheets or isolated tools.
How does Frontier support manufacturers who sell through a dealer or distributor network?
Frontier includes two tools built specifically for dealer and distributor order entry. eQuote Dealer is an out-of-the-box web-based solution that gives dealers the ability to configure products, generate quotes, check pricing and inventory, and place orders directly into Frontier without any manual re-entry by the manufacturer’s team. For manufacturers who want a completely branded experience, eWebServices provides the API layer to build a custom dealer portal that accesses Frontier data directly. Both tools keep dealers working from the same product, pricing, and inventory data as the manufacturer’s internal team — there’s no version lag or sync delay.
How does Frontier handle pricing complexity — multiple price tiers, dealer markups, promotions?
Frontier’s pricing and promotions module supports the full range of pricing structures common in custom manufacturing: customer-specific pricing, dealer markups, volume discounts, promotional pricing targeted by customer type, product, attribute, and time frame. Dealers using eQuote Dealer can see their purchase cost and apply their standard markup, while the manufacturer controls what pricing rules are visible to which parties. All pricing is managed centrally in Frontier — there’s no separate pricing spreadsheet to maintain alongside the ERP.
How does Frontier manage order intake from customers who submit orders electronically in different formats?
DataBroker handles electronic order intake from external systems in virtually any format — traditional EDI (X12), XML, CSV, plain text, FTP uploads, email attachments, and files from design layout tools like AutoDesk and ProKitchen. This means manufacturers don’t need to build custom integrations for every customer’s preferred ordering format. When orders come in, DataBroker runs them through Frontier’s product configurator to validate they’re buildable before they’re accepted — preventing unbuildable orders from reaching production regardless of the source system.
What reporting and analytics does Frontier provide for sales order management?
Frontier’s sales order management module includes comprehensive reporting across the full order lifecycle — order status, shipment tracking, invoicing, payment history, sales analysis, commission tracking, and sales forecasting. KPIs important to the business can be configured and monitored. For manufacturers managing dealer networks, visibility into which dealers are quoting, which quotes are converting, and how order volume tracks against forecast is all available within the same system handling production and financials — not in a separate sales analytics tool.
How does Frontier handle returns and warranty management for custom manufacturers?
Frontier includes Return Authorization (RMA) management and service and warranty tracking as part of the sales order management suite. For custom manufacturers where returns are relatively infrequent but operationally significant — a defective configured unit or a warranty claim on a complex product — having RMAs tied to the original order and configuration data means the return can be processed with full visibility into what was originally built and why. Service and warranty history is maintained in the customer record for ongoing account management.
