Since the advent of Internet banking, online payment portals have become the preferred way for customers to pay their bills. However, a secure online payment portal isn’t just reserved for eCommerce stores or utility companies. It is also for manufacturers. As a result, many manufacturers have connected their portals to their ERP systems for a single data source.
According to the payment company Stripe, “ERPs can significantly improve internal operations for businesses, and this is especially true when businesses opt to integrate payments into their ERP.” Therefore, linking your online payment portal to Frontier ERP is a key step in improving your business efficiency and customer satisfaction.
Why is ERP Integration Important?
Frontier ERP integration with your online payment portal enhances your company’s financial management. It allows customer’s payment data to sync in real time with your ERP, lowering the risk of financial errors. As a result, financial reporting becomes more accurate, and cash flow management improves.
Additionally, linking your ERP enhances the customer experience with faster order processing and timely transaction updates. Frontier integration helps your company to stay agile and responsive to effectively manage growing transaction volumes and customer demands.
How Frontier ERP Enables Integration
Frontier ERP offers robust integration capabilities, allowing you to connect various online payment portals with ease. Whether you use PayPal, Stripe, or a similar payment gateway, Frontier provides a flexible and scalable solution to meet your needs. Here’s how:
- API Integration: Frontier ERP supports API integration, allowing your online payment portal to communicate directly with the ERP system. This facilitates real-time transaction processing and data exchange.
- Data Mapping: The Frontier system maps all incoming data. This is to ensure that information from your payment portal appears correctly in the ERP. This includes customer data, order details, and payment statuses.
- Customizable Workflows: Frontier ERP allows you to create custom workflows for different scenarios like dealer-submitted or customer payments. Your workflows then automate the processing of payments, update inventory, and generation of financial reports without manual oversight.
Benefits of Linking Your Online Payment Portal to Frontier
Improved Financial Management
Gain complete visibility into your financial operations with online payment portal and Frontier ERP integration, including:
- Connect with Various Payment Gateways: Frontier supports multiple payment gateways, providing your company with the flexibility to accept different payment methods.
- Secure Transactions: All transactions are safe and secure with Frontier ERP data transfers, ensuring sensitive customer and company information protection.
- Automated Invoice Generation and Reconciliation: Frontier’s financial management module automatically generates invoices and reconciles payments. Our system also simplifies the reconciliation process by seamlessly matching payments with customer invoices and orders.
- Support for Multiple Currencies: Frontier ERP accommodates international transactions and various currency types, catering to a global customer base.
- Streamlined Payment Processing: Payments made through your online payment portal are instantly reflected in the ERP system. Automated processing reduces the time and effort required to manage transactions.
- Improved Cash Flow Management: You can easily monitor cash flow in real-time with Frontier for better financial planning and management.
- Real-Time Financial Reporting: Frontier also provides access to up-to-date transaction tracking and detailed reporting, which helps during financial analysis.
Enhanced Customer Experience
A seamless online payment portal experience is crucial for customer satisfaction. Frontier ERP’s integration capabilities ensure that your customers enjoy:
- Faster Order Processing: Real-time data synchronization speeds up order processing and fulfillment.
- Accurate Order Tracking: Customers receive automatic order status updates that are both accurate and timely.
- Secure Transactions: Coupled with your online security, Frontier encrypts data transfers to protect customer data and ensure secure transactions.
Operational Efficiency
Integrating your payment portal with Frontier ERP boosts your company’s operational efficiency by:
- Reducing Manual Work: Automated data entry and processing reduce the need for manual intervention, minimizing errors and saving time.
- Improved Sales Order Management: Real-time updates on orders and payments help you maintain accurate sales records.
- Facilitating Scalability: As your business grows, our ERP grows with you to accommodate any increased transaction volumes without compromising performance.
Frontier ERP eWebServices: A Closer Look
Frontier eWebServices provides a comprehensive framework for connecting your online payment portal with the ERP system. It also provides secure, customer portal features in addition to electronic payments. Features include backend-fed ERP data on your custom-designed site and advanced product configuration capabilities.
Reciprocal, Real-Time Data Transfers
With eWebServices, data exchanges between Frontier ERP and your website or portal are a snap. Data updates push to your external applications and back to the ERP in real time, including your online payment portal. That way all pricing, customer information, payments, credit history, and product configurations are up-to-date and secure.
Your Look, Frontier Functionality
With eWebServices, your website can display your brand while Frontier ERP operates in the background. You have complete control of the layout, operation, and user access. This gives you the freedom to create a full customer experience while your data is always secure and up-to-date.
Complex Configurations Made Easy
Frontier’s built-in CPQ (Configure, Price, Quote) software includes a powerful parametric product configurator for complex designs. eWebServices lets you use all Frontier ERP features, like product configuration management. This allows you to create and set your own configuration models for each product line. This means you can selectively determine which product options are available to different customers and product lines.
Conclusion
Integrating your online payment portal with Frontier ERP is not just a technological upgrade—it’s a strategic move that can improve your financial management and customer satisfaction. With robust API capabilities, data mapping, and customizable workflows, Frontier ERP makes the integration process smooth and effective.
If you are considering enhancements to your payment systems, remember that integration with Frontier ERP and eWebServices positions your business for success. Embrace the power of integration, and watch your business thrive. Would you like to see a demo?