Effective Returns Management for Custom Manufacturers with ERPs
Unlike mass-produced goods, make-to-order products often come with special circumstances regarding merchandise returns. Many products cannot simply be restocked and resold because they are custom-built based on a customer’s preferences. However, custom manufacturers still need to process returns for damages, quality issues, or order errors. From initial customer requests to product rework, an efficient returns process is essential for businesses today. Not only does this process help to maintain customer satisfaction, but it also ensures that your operations run…